Accessibility
YCD is dedicated to providing fully accessible facilities. Our Air Terminal Building reduces barriers for persons with disabilities.
We also participate in the Sunflower Lanyard program for travellers with invisible disabilities.
Sunflower Lanyard Program
The Sunflower Lanyard Program aims to improve assistance for travelers with differing needs and abilities.
Passengers wear a Sunflower Lanyard to signal to airport employees that they may need extra help or additional time while navigating through the airport. The lanyard acts as a visible marker from a distance but still offers privacy for the person wearing it.
Passengers do not need to disclose their invisible disability to staff. They are encouraged to inform us of how best to assist them.
HOW TO GET A SUNFLOWER LANYARD
Passengers may pick up a Sunflower Lanyard from any member of our Customer Care team or pre-order by contacting our team at 250-924-2157 Extension 1200 or customercare@ycd.com.
Learn more about the Sunflower Lanyard Program and hidden disabilities.