Airport Services
YCD’s Air Terminal Building provides comfort and convenience to help make your departure or arrival go smoothly. Our spacious terminal is easy to navigate and provides a variety of services.
Work and charging stations are available in the Departure Lounge. Additional in-seat charging stations are located throughout the Air Terminal Building.
A variety of food and drinks are available from Connections Café in the Air Terminal Building. You can also purchase from vending machines in the Departure Lounge.
We don’t have storage lockers or secure places to leave your luggage while at the airport. Please keep your belongings with you at all times.
We’re happy to help you find your missing belongings.
Items lost in the terminal building
- From 4 a.m. to 10:30 p.m. contact Customer Care at 250-924-2157 Extension 1200 or customercare@ycd.ca.
- After hours, contact our Security team at 250 245-7093.
Items misplaced on a plane
Please contact the air carrier directly.
Found items
Please hand in items to the Security Office (Room 102) in the Air Terminal Building.
Our Security team is on duty 24 hours a day and makes regular patrols of our facility. To report a concern, please contact our team at 250 245-7093 or by going to Room 102 in the Air Terminal Building.
Washrooms are located in all passenger service areas, including a doorless entry washroom and automatic door entry washroom in Arrivals. All washrooms have wheelchair accessible stalls.
Free Wi-Fi is available throughout the Air Terminal Building, including the Departure Lounge.
