Nanaimo Airport has always made safety and security its priority. As a result, it’s become known for its safety-driven culture.
And now the airport is taking it a step further as part of its philosophy of continuous improvement. Nanaimo Airport Commission (NAC) is expanding its risk management program to cover all of its operations.
“We’re developing an enterprise risk-management (ERM) system that incorporates all components of our business,” explains airport president and CEO Mike Hooper. “We want to ensure that we have everything in place to continue our success.”
The new program looks at everything from financial implications of airport decisions to the consequences of an earthquake to staffing and future capital investments.
The new program already has a solid base. The commission has safety, security and business risk systems in place. And an independent review rated the commission’s culture and risk leadership above average. The report compared Nanaimo with other airports of similar sizes and complexity.
“The Board is in full support of addressing risk-related issues and wishes to ensure that all types of risk are addressed to support the achievement of NAC’s strategic goals and objectives,” says the report by MNP LLP.
“The existing culture of training, hazard awareness and procedures represents a solid foundation for NAC to evolve into a more holistic approach to risk management,” the report adds.
Building on that foundation, the ERM system will help reduce exposure to risks. It will also make better use of opportunities for growth, and overall will allow the airport to be more successful.
“We’ve got a number of systems and we’re bringing them together,” Hooper says. “Our customers probably won’t notice much change. But behind the scenes we will be making improvements that will ensure Nanaimo Airport’s ongoing viability as a major transportation hub for Vancouver Island.”
The improvements will be based on leading practices in risk management.