Project Description

Airport Terminal and Customer Care Manager

Contact by phone: 250-924-6165

Laurie Hawthornthwaite joined the Nanaimo Airport Team in Jan 2012 as the Customer Service Coordinator. She brings extensive experience in the customer service field. Laurie has developed and is director of the Blue Navigator Ambassador Program for the Airport Terminal and supervises the Customer Service Representatives and Social Media Coordinator. In November 2020, Laurie took on the role of the Airport Terminal and Customer Care Manager.
Savanah Broatch Customer Care and Social Media Specialist
Colton Coppens Customer Care and Social Media Specialist
Tom Hajduk Customer Care and Social Media Specialist